How to Get Approved for a High-Risk Merchant Account: A Step-by-Step Guide

Getting approved for a high-risk merchant account can be a challenging process. Many banks and traditional payment processors hesitate to work with businesses categorized as high-risk due to their industry type, chargeback ratios, or regulatory concerns. However, without a proper high-risk payment gateway, these businesses struggle to accept payments, leading to lost revenue and limited growth.
In this guide, we will break down the approval process, explain how to choose the best high-risk payment processors, and share expert strategies to improve your chances of securing a reliable high-risk merchant account.
Step 1: Understand Why Your Business is Considered High-Risk
Before applying, it's important to understand why processors classify your business as high-risk. Some common factors include:
Industries That Are Considered High-Risk
Certain industries naturally fall into the high-risk category due to their history of chargebacks, legal uncertainties, or high fraud rates. Examples include:
Adult entertainment
Online gaming and gambling
CBD and hemp products
Subscription-based businesses
Nutraceuticals and supplements
Tech support and software sales
Business Factors That Affect Your Risk Level
Even if your business does not belong to a traditionally high-risk industry, processors may still classify it as high-risk if:
Your chargeback ratio exceeds 2%
You have a history of payment fraud or excessive refunds
Your business is newly established with no processing history
You process high-ticket transactions with irregular payment patterns
You operate in international markets with high fraud exposure
Knowing these factors helps you better prepare when applying for a high-risk merchant account.
Step 2: Choose the Best High-Risk Payment Processor
Not all payment processors accept high-risk businesses. Many traditional providers like PayPal, Stripe, and Square may freeze funds or terminate accounts if they detect high-risk transactions.
What to Look for in a High-Risk Payment Processor?
A good high-risk payment processor should offer:
Industry experience – Choose a provider that specializes in high-risk merchant services.
Chargeback prevention tools – Features like fraud detection, chargeback alerts, and dispute resolution help reduce risks.
Competitive pricing – High-risk merchants often face higher fees; compare rates before choosing.
Reliable customer support – 24-hour assistance is crucial for handling account-related issues.
Flexible contracts – Avoid long-term commitments with excessive termination fees.
Step 3: Prepare Essential Business Documents
Processors require specific documents to evaluate your eligibility. Having these ready in advance speeds up the approval process.
Mandatory Documents for High-Risk Merchant Account Approval:
Business license & registration – Proof that your business is legally registered.
Bank statements (last 3-6 months) – Shows financial stability and transaction volume.
Processing history (if applicable) – Demonstrates past payment processing experience.
Refund & chargeback policy – Shows how you handle customer disputes.
Owner’s ID & credit history – Verifies the business owner’s identity and financial credibility.
Submitting a complete and accurate application reduces delays and improves your chances of getting approved.
Step 4: Reduce Chargebacks and Fraud to Strengthen Your Application
Since high-risk merchants face higher chargeback rates, processors are hesitant to onboard businesses that exceed acceptable limits.
How Chargebacks Affect Approval
A chargeback ratio above 1.5% to 2% raises red flags for processors.
Excessive disputes can result in account suspension or higher processing fees.
Processors use chargeback history to determine risk levels before approval.
Ways to Reduce Chargebacks and Improve Approval Chances
Use fraud detection tools to prevent unauthorized transactions.
Implement clear refund and cancellation policies on your website.
Work with a high-risk payment processor that offers chargeback management.
Use a secure, high-risk online payment gateway with built-in fraud protection.
By proactively managing fraud and disputes, you improve your credibility as a high-risk merchant.
Step 5: Improve Your Financial and Business Standing
Your business’s financial health plays a big role in the approval process. Payment processors evaluate your risk based on the following:
Stable cash flow – A consistent revenue stream reassures processors.
Low debt levels – High liabilities may lead to rejection.
Regulatory compliance – Businesses operating within legal guidelines have better approval chances.
Maintaining financial stability signals reliability to high-risk payment processors, making it easier to secure an account.
Step 6: Submit Your Application Correctly
A mistake in your high-risk merchant account application can cause unnecessary delays or even rejection. Follow these best practices:
Be transparent – Accurately describe your business model and industry.
Provide complete information – Ensure all documents are properly filled out.
Work with a high-risk expert – Some processors offer consulting services to optimize your application.
Approval timelines vary, but most high-risk payment processors provide a decision within 3-7 business days.
Step 7: Set Up a Secure High-Risk Payment Gateway
Once approved, you need a high-risk online payment gateway to accept transactions.
Features of a Good High-Risk Payment Gateway
Multi-currency support – Ideal for businesses operating globally.
Advanced security – Protects against fraud and chargebacks.
Fast integration – Compatible with eCommerce platforms and CRM systems.
Some high-risk payment gateways also offer recurring billing and crypto payment support, providing more flexibility for high-risk businesses.
While securing a high-risk merchant account can be challenging, taking the right steps significantly increases your approval chances.
Key Takeaways:
Identify why your business is high-risk.
Choose the best high-risk payment processor with experience in your industry.
Prepare all necessary documents for a seamless application process.
Reduce chargebacks and fraud risks to improve your credibility.
Set up a secure high-risk payment gateway to process transactions smoothly.
By following this guide, high-risk merchants can find the right payment processing solution, ensuring secure and uninterrupted transactions for their business.
Need assistance? Contact our high-risk merchant services experts today to start accepting payments confidently!